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Privacy Policy

We respect the privacy of our customers therefore we are committed to the following privacy policy, which is designed to give you peace of mind and confidence.

Who is responsible for managing your information?

This web site http://sealandvillas.com is owned by Sealand Villas, domiciled at Unit 6 Pontdtail Farm, Coolham Road, West Grinstead, RH13 8LN, West Sussex with tax ID number GB780872693, which is registered in England and Wales, registered number: 04069019.

Contact:

e-mail: sales@sealandvillas.com

phone number: 01903 210507

Link to Legal Note: https://www.sealandvillas.com/legal-note/

 

What personal information do we ask for?

When you have searched for prices and availability and are ready to confirm your booking, we will ask for your name, your postal address, id card, your phone number and e-mail address. We’ll also need your credit/debit card details (including card number, cardholder name and expiry date) in order to take payment and confirm the booking on-line. If you’re paying by debit card we may also need to take the start date and issue number of the card.

 

How will we collect this information?

We will only collect personal information from you by specifically asking for it:

- When you purchase a product or service from or through us

- When you subscribe to our newsletter

- When you register an account with us

- When you speak to any of our team

- When you complete a survey or enter a competition

- When we use cookies (see our Cookies Policy below).

 

Who will we share your information with?

- Owners of or agents for villas, apartments and townhouses (if you are making a holiday accommodation booking).

- Credit/debit card companies.

- Other third parties who we may need to work with to deliver services or fulfil travel plans on your behalf, for example, resorts, management companies, owner's associations, airlines, car hire companies and other suppliers.

 

How do we protect customer information?

All the information you give us is protected by a secure server. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. The information is only de-encrypted when it reaches our server. You can tell our site is secure as a small locked padlock will appear in the bottom left of your browser to show that you can safely send credit card details through our site. Another indicator is that our secure pages will not display a ‘security alert’ message.

 

What will we do with it?

- We will use your name, address and credit card details to complete your booking with us.

- We will also use your details to manage your arrangements, send you notifications and communicate with you generally. 

- For the purpose of completing your booking, we may have to disclose some of your information to the providers of the services making up your arrangements. We may also have to disclose some information to third parties in relation to customer services, credit card processing, or other services.  

- We may need to disclose your information where required by law, where such a request is made by a legal authority.

- We may also disclose information to organisations who act as “data processors” on our behalf, or to other organisations that perform business functions on our behalf, some of whom are outside the UK/EEA. These functions include administration, providing services (and contacting you where necessary), customer care, business management and operation, re-organisation/structuring/sale of our business (or our group companies), risk assessment, security and crime prevention/detection, research and analysis, marketing, monitoring, measuring and assessing customer purchasing preferences and trends, dispute resolution, credit checking and debt collection.

- We may from time to time contact you with information about special offers, brochures, new products, forthcoming events or competitions. If you do not wish to receive such information, you may ask us in writing not to receive it.

- We would also like to store and use your personal details for future marketing purposes (for example, emailing you our newsletter). All details you give us in connection with your booking will be kept but we will use only names and contact details for marketing purposes unless you have indicated that you do not wish us to do so.

- We have taken all reasonable steps to have appropriate security measures in place to protect your information. The transmission of information via the internet is never completely secure. We exclude our liability for personal data lost in transmission to the website.

 

What can you do?

If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please update your user preferences or send an email to sales@sealandvillas.com or contact us at Sealand Villas, Unit 6 Pontdtail Farm, Coolham Road, RH13 8LN, West Grinstead, West Sussex. 
Alternatively you can call us on  01903 210507.

If you do not agree to our use of the information as set out above, you should inform us as soon as possible by writing to us at Sealand Villas, Unit 6 Pontdtail Farm, Coolham Road, RH13 8LN, West Grinstead, West Sussex or by email at sales@sealandvillas.com.

You may ask us in writing for a copy of the information we hold about you (for which we may charge an administration fee) and to correct any inaccuracies in your information.

You can also choose not to provide us with some of the information we request, however as a result we may not be able to complete your arrangements.

 

Your rights 

You have the right to ask us at any time:

- to confirm whether we hold any of your personal data;

- to send you a copy of any personal data that we hold about you;

- to correct any inaccuracies in your personal data and to add relevant details where the personal data we hold is incomplete;

- to delete (to the extent possible) any of your personal data, where we are required by law to do so;

- to stop processing your personal data, where we are required by law to do so;

- to let you have a portable copy of the personal data we hold about you, where we are required by law to do so;

- to stop processing any of your personal data that we process on the basis of our legitimate interests; 

- to stop sending you marketing material. 

 

Opt-Out Policy

Subscribers can opt out of receiving further information from us at any time.  You will also be given a fast and easy option of opting out on all communications.  Email us at sales@sealandvillas.com to unsubscribe.

 

Cookies

Please note that in order for us to provide you with optimum service and to improve your experience, we use ‘Cookies’ on our website. More information you find here:

Link to cookies https://www.sealandvillas.com/cookie-policy